Orcas Online Mac Mail Setup Notes

This covers the Leopard (Mac OS 10.5) version of Apple's Mail application. The setup may be different for older or newer versions. However, the concepts are the same.

On a new Macintosh the first time you run the Mail program you are asked to set up an account. The following pictures show the steps of setting up an account assigned to you with Orcas Online.

If you already have an account setup on your Mac with Orcas Online you may want to jump to here in the process.

1. Enter your name, email address and password. Click Continue.

2. Enter a Description of the account. The Incoming Mail Server is "mail.orcasonline.com". Enter your username and password. These are case sensitive. Unless you specifically asked for an uppercase letter all characters are lowercase.

Click Continue. If the wizard hangs while testing settings click cancel then continue.

3. No need for description. The Outgoing Mail Server is "smtp.orcasonline.com". Make sure Use Authentication is checked if you are going to travel with this computer. Enter your username and password again.

Note: You may need to request Orcas Online Staff that the outgoing server be setup with your username/password. This is not done automatically. If you change the password on your account the outgoing server will need to be changed also.

Click Continue. If the wizard hangs while testing settings click cancel then continue.

4. A Summary is presented after the wizard is done. Please note that SSL is on by default. You may need to turn SSL off. See next steps.

Click Create.

5. To change your settings after account is created Go to the Mail menu and choose Preferences...

6. When Preferences is open click the Accounts button on the Button Bar. If you have more then 1 account then be sure to click on the Orcas Online Account in question on the left.

7. For the Incoming Server adjustment click the "Advanced" tab 3rd from the left. Make sure that the port is "110" and the Use SSL is not checked.

8. For the Outgoing Server adjustment click on the "Account Information" tab 1st from the left.

Click on the list and choose "Edit Server List..."

9. Choose the line with "smtp.orcasonline.com" and click the "Advanced" tab.

Make sure the port is 25 and the Use Secure Sockets Layer (SSL) is not checked.

Authentication should be "Password" and enter your user name and password.

Click the OK and then close the preens window. You will be asked to save the changes.

10. Test the settings by sending an email to yourself. The message should go out and should come back in after a few seconds. You may have to"Get Mail" again to get the message to come back in.

If you have trouble please call 360-376-4124 for assistance.

Updated 3/11/08 RAB support@orcasonlin.com